Frequently Asked Questions

Do I need to book in advance?

We advise booking online as online bookings take priority over walk-ins, however if there is space in the class we will accommodate you (and there usually is for weekday daytime classes).

When should I arrive?

Classes start promptly at the advertised time so please arrive in good time for your class but not more than 15 minutes before. We are sorry to say we cannot admit latecomers at this time.

We operate a 12 hour cancellation policy, so if you have pre-booked your class but your plans have changed, please cancel your class outside of the 12 hour window to avoid losing your credit. For members, the member cancellation policy applies.

I've never done yoga or Piates before. Where should I start?

If you are unsure about what class or level will work for you, please email or give us a call and we will be more than happy to talk you through what is on offer.

If you are a complete beginner, we offer yoga basics classes which are geared specifically for people who have never done yoga before.

We also offer low cost yoga classes for mums and babies, for toddlers and kids, for teens and pre-teens and for those who are either older, or with health concerns (gentle reformer Pilates).

If you have never taken class at East of Eden before, why not take advantage of our 320 day for £35 welcome offer for Studio 2? This gives you 20 consecutive days of unlimited classes in our yoga and Pilates studio so is a great chance to try everything and see what teachers and classes you like best.

We also offer a full livestream timetable if you can't get to the studio, and you can also check out our on demand platform at watch.eastofeden.uk

What should I wear

Please wear comfortable clothing you can move in. The studios are all a shoe free zone and all classes are done barefoot, or with special exercise socks.

Do you provide mats?

We are now providing mats and props again, with an alcohol based cleaning solution for you to clean them after use. We also sell a full range. If you have a membership, we can offer you mat and prop storage. Please ask.

Do you have showers and changing facilities?

We have 7 toilets, 4 showers and 6 individual changing cubicles between the 2 studios, all gender neutral.

Where can I leave my bags?

We have space in all the benches throughout Studio 2 for bags, hooks in all the changing rooms and you can also leave valuables in Studio 2 itself.

What is your member cancellation policy?

Studio 1 Member Cancellation Policy

– 1 no-show or late cancellation per month – no penalty
– Any additional no-shows/late cancellations will incur a charge of £15. This must be paid before new bookings can be made
– Any cancellations need to be made prior to the 12 hour cancellation window.
– Please try to arrive on time (or call to let us know if running late) as if the class is full, we may give your spot away to someone waiting if you are not there on time.

Studio 2 Member/Intro Offer Cancellation Policy

– Late cancellations within the 12 hour cancellation window incur a fine of £15. This must be paid before new bookings can be made.

Do you offer private Pilates or yoga sessions?

Sometimes, one on one time with your teacher can elevate your practice, or help you through a time of stress or injury. It can also be a good way to start for beginners.

Prices

1 X 60mins – £65

5 X 60 mins pack – £300

Please email info@edeneast.co.uk for more info or to book.

Is there anything else I need to now before coming to the studio?

As a result of COVID-19, we have put in place the following extra measures:

• Staggered classes to allow for cleaning inbetween classes.
• Reduced capacity for classes - 17 in the yoga studio, and 8 in reformer.
• If you have any of the COVID symptoms including dry cough, temperature, muscle pain or new loss of taste and smell, please do not come to the studio.
• Please wearing a mask into the studio and to wander around but you are welcome to take it off once on your mat or reformer or at your table.
• East of Eden mats and props are back in use. Please do clean anything you use with the spray and wipes provided.
• Hand sanitiser at all touch points. Please use upon arrival at the studio.
• For the reformer studio, we will provide alcohol based cleaner and wipes we will ask you to thoroughly clean all touch points on your machine after the class. We will clean the room with a viral decontamination mist between each shift.
• We have fresh air ventilation into all studios. Please do bring a warm jumper and socks for Studio 2 savasana, or if you are doing yin yoga, as we will be keeping a window open for fresh air, although the heating will also be on.
• We will regularly clean and disinfect the bathrooms and touch points throughout the studios between every class.
• We cannot accommodate latecomers unfortunately.
• Changing rooms and showers are now back in use.
• We are again offering physical adjustments in some classes however you can always opt out of this.
• If you aren’t able to get into your class as a result of the new limited capacity, please do consider online live streamed classes which are now a permanent part of the East of Eden offering. In person classes at the studio will also be live streamed, however we will not be showing shots of the people practising at the studio.